Shipping policy
Shipping Policy
Shipping Origin
PPFSOURCELLC
8807 Pioneer Blvd
Santa Fe Springs, CA 90670
Processing & Shipping Times
• Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
• Once shipped, delivery times vary based on your location and shipping method selected at checkout:
• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day (available in select areas)
Shipping Rates & Carriers
• Shipping rates are calculated at checkout based on order weight, size, and destination.
• We partner with UPS, FedEx, and USPS to ensure reliable and fast delivery.
International Shipping
• We ship worldwide! International shipping rates and estimated delivery times are calculated at checkout.
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking
• Once your order ships, you’ll receive a confirmation email with tracking information.
• Please allow 24-48 hours for tracking updates to appear.
Damaged, Lost, or Stolen Packages
• If your package arrives damaged, please contact us within 24 hours with photos, and we’ll work with the carrier to resolve the issue.
• If your package is lost or stolen, we recommend reaching out to the shipping carrier first. If you need assistance, contact our support team, and we’ll help however we can.
Incorrect Shipping Address
• Please double-check your shipping address before completing your order.
• If an incorrect address is provided and the package is returned to us, the customer will be responsible for reshipping costs.
Contact Us
For any shipping-related questions, feel free to contact our support team at ppsource@gmail.com or call (818)795-7828.